helpAre you actually based in Kerala?
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Yes. Tech Geum's office is in Angadippuram, in Malappuram district, and that is our only address — we do not claim premises in other districts we work in. Most of our work across Kerala is done remotely, because Microsoft 365 deployment is remote work, and we travel where being in the room genuinely helps.
helpWhich Kerala districts do you cover?
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All fourteen, from Thiruvananthapuram to Kasaragod. Tenant setup, migration and administration are done remotely regardless of district. What being in Kerala buys you is a shared working day and someone who understands how business is actually conducted here, not an office down the road.
helpWe have an office in the Gulf as well. Does that complicate things?
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It is one of the most common situations we handle, and it is well-supported rather than complicated. One tenant covers both, with shared mailboxes several people work from and files reachable from either end. The parts worth planning are the working-week difference — Sunday to Thursday in most of the Gulf, Monday to Friday in the UAE since 2022 — and which mailboxes need to be accessible to whom during a handover.
helpOur email is with a local hosting company. Can you move us?
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Yes, and it is routine work. Mail migrates over IMAP from cPanel and similar systems. Two things are worth knowing upfront: IMAP does not carry calendars or contacts, so those are exported and rebuilt separately, and you will want your domain's DNS access confirmed before scheduling anything. Where the existing provider has stopped responding, we can usually work around it.
helpHow much does Microsoft 365 cost for a Kerala business?
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The same as anywhere in India — Microsoft's list prices are national. Checked 21 September 2026, the with-Teams Business plans are ₹170 per user per month for Business Basic, ₹860 for Business Standard and ₹1,830 for Business Premium, annual commitment with GST extra. What varies is the plan mix, which is where the money actually is: there is rarely a reason to put a warehouse team and a finance team on the same plan.
helpDo you provide training in Malayalam?
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Yes, and for most groups it works considerably better. Documentation is written in English because that is what people search and refer back to, but the sessions themselves run in whichever language the room prefers. A training session where people do not ask questions has not achieved much.
helpOur invoices keep going to customers' spam folders.
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This is the single most common call we get from Kerala businesses, and it is almost always SPF, DKIM and DMARC — either never set up, or silently broken when the business changed mail providers or added an invoicing system that sends on its behalf. It is usually diagnosed and fixed quickly. Our email security page explains what these records do.
helpShould we be on Microsoft 365 or something cheaper?
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Ask whether anybody in the business depends on desktop Excel. If yes, Microsoft, and the price difference is the cost of not fighting your finance team. If everyone works in a browser, Zoho Workplace is materially cheaper and we will set that up instead — we are a Zoho partner too, and an authorized Google Workspace reseller, so we have no reason to push you one way.