Office team at their desks
Microsoft 365 Partner · CSP Reseller

Microsoft 365 Partner in Kannur

For handloom and plywood exporters, weaving units and export houses — where every order has stages, every unit has figures, and every buyer, sooner or later, sends an auditor.

We work here remotely from Angadippuram in Malappuram district. One office, no branch claimed in Kannur.

Most Kannur exporters already pay for the tools that would organise their work, and use none of them.Planner tracks every order from sampling to shipment. Forms collects the day’s figures from the units on a phone. A SharePoint library holds audit evidence with its expiry dates, and Power Automate sends a reminder before anything lapses. All four come with the Business plans. The work is setting them up around how an export order actually moves — which is where most of the value is.

What the district runs on

Five kinds of business we work with here

The first four share a shape: work that happens in stages and in several places, reported to an office, and checked by a buyer who is somewhere else entirely.

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Handloom exporters

Home textiles woven to an overseas buyer's order, and the audits that come with selling abroad: social compliance, quality, sometimes chemical testing. Each cycle asks for the same evidence, and each cycle someone gathers it again.

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Weaving units and societies

Production spread across units in the villages, reporting to an office that needs the day's metres and rejects. The figures usually arrive on paper, by phone, or a week late.

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Plywood and timber around Valapattanam

Certificates with expiry dates, test reports for each consignment, and buyers who ask for proof on their own schedule rather than yours.

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Buying agents and export houses

Orders placed across several suppliers at once. The recurring question — which stage is each order at — has an answer somewhere, usually in one person's head.

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Firms in Thalassery, Taliparamba and Payyanur

Traders, professionals and family businesses with the ordinary needs: an address the business owns, files that are not on one computer, and someone to call.

The actual calls

Four things Kannur exporters ring about

The first is the expensive one. An expired certificate found by the buyer’s auditor is a finding; the same certificate flagged two months earlier is an email.

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The auditor found an expired certificate

Nobody was watching the date. An evidence library with an expiry-date column, and a flow that emails the compliance person before any certificate lapses, turns a finding into a reminder.

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We rebuild the same audit folder every year

Because the last one was assembled for the audit and then abandoned. A standing library organised by requirement is updated as records arrive, so the next audit is a review rather than a scramble.

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Nobody can say which stage an order has reached

A Planner board per buyer season, with a card per order moving from sampling to approval to production to shipment, answers that question for everyone at once — and it comes with the licence.

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Production figures arrive on paper, days late

A short Microsoft Forms questionnaire on each unit supervisor's phone — metres, rejects, looms idle — collects the day's figures in one place the same evening, ready to open in Excel.

Already in the licence

Four tools you are probably paying for already

Planner and Forms are listed among the apps in Business Basic, checked 25 September 2026; Power Automate cloud flows and SharePoint come with the Business plans too. Here is how an exporter puts each one to work.

ToolWhat it does for an exporterHow it is set up
PlannerOrder trackingOne board per buyer season. A card per order, moved through sampling, approval, production and shipment, with the buyer's specification attached to the card.
Microsoft FormsFigures from the unitsA short form on each supervisor's phone for the day's production and rejects. Responses collect in one place and open in Excel.
Power AutomateCertificate and audit remindersA flow that watches the evidence library's expiry dates and emails the compliance person 60 days before anything lapses.
SharePointThe evidence libraryRecords filed by audit requirement, with expiry dates as a column, so current evidence is always one filtered view away.

Flows that reach systems outside Microsoft 365 can need a premium connector, which costs extra; what is and is not included is set out under Power Automate for business.

Where you are starting from

What businesses here are usually moving off

Only the last row is a migration in the usual sense. The first three are habits, and replacing a habit is mostly a matter of making the new way quicker than the old one.

Moving fromTypicallyWhat it involves
An audit folder rebuilt every cycleHandloom and plywood exportersOne evidence library, organised by requirement and kept current as records arrive. The folder stops being a project and becomes a view.
Order status in a notebook or a WhatsApp groupExport houses and buying agentsA Planner board pinned as a tab in the order team's channel, so the stage of every order sits next to the conversation about it.
Paper slips from the weaving unitsSocieties and multi-unit exportersForms on supervisors' phones feed one sheet. Where it helps, a flow totals the day and sends the office a summary each evening.
Webmail from a local hostEstablished exporters and tradersMailboxes are copied across over IMAP with the old host still running, and the domain is pointed at Microsoft 365 only after each mailbox is confirmed.

Microsoft 365 in Kannur — common questions

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Where are you based relative to Kannur?

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In Angadippuram, in Malappuram district — our one office, and we do not claim others. Kannur is a planned trip rather than a quick drive, so most work is done remotely. When a visit genuinely helps, it is usually to set up unit supervisors' phones and the order board with the people who will use them.

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Can Microsoft 365 keep our buyer-audit evidence in order?

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It can keep it current, which is the harder part. A SharePoint library organised by the audit's requirements, with an expiry-date column and a reminder before anything lapses, holds wage and hours records, training logs, certificates and test reports in one place. What it cannot do is produce records nobody kept; the library shows the gaps early instead of on audit day.

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How do we get reminded before a certificate expires?

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Record the expiry date as a column in the evidence library and build a Power Automate flow that emails the compliance person 60 days ahead. Cloud flows that work within Microsoft 365 like this come with the Business plans. Flows that reach systems outside Microsoft 365 can need a premium connector, which is a separate licence — we tell you before building anything that would.

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Are Planner and Forms extra, or already included?

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Already included. Microsoft lists Planner and Forms among the apps in Business Basic (checked 25 September 2026), so every paid seat from the cheapest upward has them. Most exporters we meet are paying for both without using either.

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Can weaving units send figures without a computer?

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Yes. A Microsoft Forms questionnaire opens in the phone's browser from a link, takes a minute to fill in, and needs no app. Responses from every unit collect in one place and open in Excel, so the office sees the day's figures the same evening rather than when the paper slips arrive.

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Can buyers see our evidence without us emailing it?

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Yes. Share the relevant folder with the buyer's auditor as view-only, or invite them as a guest for the audit, and remove access when it closes. They see current documents, nothing leaves your control as an attachment, and the next audit does not start with a request for everything again.

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Which plan fits an exporter?

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Office staff who work on costing sheets and buyer documents in desktop Excel and Word on Business Standard, at ₹860 per user per month; unit supervisors who fill in forms and read email on a phone on Business Basic, at ₹170. Checked 21 September 2026, with Teams, annual commitment, GST extra. Five office staff and ten supervisors comes to ₹6,000 a month, against ₹12,900 with all fifteen on Standard.

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Do weaving societies need a different setup from private exporters?

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The tools are the same; the difference is who holds what. In a society the people change more often, so accounts should belong to roles rather than people, administration should never rest with one person, and records should live in libraries rather than anyone's own OneDrive. Set up that way, the next committee inherits a working system instead of a password.

Talk to us about Kannur

Tell us about your buyers, your units and when your next audit is due. If an audit is close, say so first — the evidence library is the part worth doing before it.

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    Every order's stage on one board, visible to the whole team

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    Production figures from the units the same evening

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    Certificates flagged before they expire, not after

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