Microsoft 365 Partner in Alappuzha

Tech Geum has one premises, in Angadippuram in Malappuram district, and we do not claim offices elsewhere. Work for Alappuzha clients is done remotely, which is how Microsoft 365 deployment is done in any case. We visit where it genuinely helps — usually to train front-desk staff on the shared inbox, since that is where most of the value is and most of the confusion starts.

Make it a shared mailbox, which several people open under their own logins and which Microsoft provides without a paid licence. Then change one default: as Microsoft documents it (checked 25 September 2026), replies sent from a shared mailbox are saved in the sender's own Sent Items rather than the shared mailbox's, so colleagues cannot see that a guest was answered. An administrator setting files a copy in the shared mailbox too. With that on, the whole shift sees the same conversation.

If your mail is in Exchange Online and your files are in OneDrive or SharePoint, not the mail and not the files — the machines were only ever displaying them. What you can still lose is anything saved only on a local disk, accounting data kept on the office PC, and paper that was never scanned. Those need handling before the monsoon, and we will tell you plainly which of them apply to you.

Not in the booking inbox, where everyone who works a shift can read them indefinitely. A SharePoint library restricted to reservations and management is the usual answer, with a clear decision about how long copies are kept. That decision belongs to you and your advisers rather than to us — what we make sure of is that the documents are somewhere deliberate, not somewhere convenient.

Generally not. Microsoft 365 is licensed per person who uses it, and crew, housekeeping and kitchen staff usually have no need for a mailbox. Shared addresses like reservations@ or enquiries@ should be shared mailboxes, which need no licence at all. The licence count is normally the office and front desk, which is a much smaller number than the headcount.

Take a resort where six people answer guests in a browser and two — the owner and the accountant — need desktop Word and Excel. Checked 21 September 2026, that is six Business Basic seats at ₹170 and two Business Standard seats at ₹860, or ₹2,740 a month on an annual commitment, with GST extra. Putting all eight on Business Standard would cost ₹6,880. The shared reservations@ mailbox adds nothing.

Often not the full suite. If one person handles every guest and nobody needs desktop Office, a single Business Basic mailbox is enough — or Zoho Mail Lite, which Zoho lists at ₹59 per user per month on an annual plan (checked 22 September 2026, GST extra) and which we also set up. What matters more than the choice is moving guest mail off a personal address the business does not own.

Alongside them rather than instead of them. The booking sites handle reservations; Microsoft 365 handles the email around them — the notifications, the guest's questions before arrival, agent and supplier correspondence. The practical change is pointing every booking-site account at a shared mailbox the business owns, so notifications stop arriving on one person's phone and stop leaving with that person.