Team working from shared drives in Google Workspace
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Google Workspace Shared Drives

A shared drive holds files the organisation owns rather than an individual. The role you give somebody decides how much accidental damage is possible — and almost everybody over-grants.

There are five access levels, and 4 capabilities that belong to Manager alone. Handing that role out because it sounds like the one that lets people get on with their work is the most common and most expensive mistake in a Drive setup.

Access levels

What each role can actually do

Google's published matrix, transcribed rather than summarised. The row worth pausing on is trashing files: Contributors cannot do it, which is what makes Contributor a safe default for most of a team.

CapabilityManagerContent managerContributorCommenterViewer
View files and foldersYesYesYesYesYes
Comment on filesYesYesYesYesNo
Edit filesYesYesYesNoNo
Create and add files, create foldersYesYesYesNoNo
Add and remove people on specific filesYesYesYesNoNo
Move files from My Drive into the shared driveYesYesYesNoNo
Move files and folders within the shared driveYesYesNoNoNo
Move files and folders to the trashThe line that decides how much accidental damage is possibleYesYesNoNoNo
Restore files from the trash (up to 30 days)YesYesYesNoNo
Move files from one shared drive to anotherYesNoNoNoNo
Permanently delete files in the trashYesNoNoNoNo
Add or remove members, change access levelsYesNoNoNoNo
Rename or delete the shared driveYesNoNoNoNo

From Google's published shared drive access levels, checked September 2026.

Structure

How many drives, and named after what

The test is whether membership genuinely differs. If two proposed drives would have the same people in them, they are folders. If one drive would force you to manage permissions folder by folder, it should be more than one. Three shapes go wrong reliably.

One drive for the whole company

It works for about a year, and then everything is in it and nothing can be restricted without restricting all of it. The purpose of separate drives is that membership can differ; a single drive throws that away and leaves you managing permissions folder by folder, which is precisely what shared drives exist to avoid.

One drive per person

This is My Drive with extra steps. If a drive has one member, it is somebody's personal space wearing a company badge, and it will be just as orphaned when they leave — except now it also looks organised.

One drive per project, forever

Reasonable at the start and unmanageable by the fortieth. Projects end; drives do not, unless somebody decided in advance what happens at the end. Decide the retirement rule when you create the drive, not when the list becomes unnavigable.

Designing a shared drive structure
Before the first one

Five decisions to take before you create a single drive

All five are cheap now and awkward later, because the expensive part is never creating a drive — it is moving several years of work out of the wrong one.

Membership through groups, not individuals

Add the accounts@ group rather than five people. Then a joiner or a leaver is one membership change in one place instead of an audit across every drive — and the thing everyone forgets on a busy Friday stops being a risk.

As few Managers as possible, and never only one

Manager is the only role that can permanently delete, move files out to another drive, and change who is in the drive. That combination should be deliberate. It should also never rest on a single person, because a single Manager is an outage waiting for a resignation.

Contributor is the right default for most people

Contributors can create, add and edit files and restore from the trash, but cannot move things around the drive or trash them. For most staff that is exactly the right amount of power, and it is considerably less than the Manager role people instinctively hand out.

Decide about outsiders before one asks

Whether people outside the organisation can be members at all is a policy question, not a per-drive impulse. If the answer is yes for some drives, say which, and set a habit of reviewing those memberships — external access almost always outlives the work it was granted for.

Name them for what they hold, not who owns them

A drive called Finance survives a reorganisation. One called Priya's Team does not, and within two years nobody will know whether it is still current or who inherited it.

These are taken during implementation, alongside the group structure they depend on. What can be recovered if somebody with the wrong role deletes something is on the backup and recovery page.

Limits

The published limits, and the two that are misquoted

Most of these you will never meet. Two are worth knowing because the figures repeated elsewhere are wrong, and one is worth knowing because it will interrupt a bulk migration at the least convenient moment.

LimitGoogle's figureWorth knowing
Items per shared drive500,000Files, folders, shortcuts and items in the trash all count.
Nested folder levels100Rarely a practical constraint, but widely misquoted as far lower.
Members (groups and individuals)600Of which a maximum of 100 can be groups.
Total individuals, including via groups50,000The ceiling that actually matters for a large organisation.
Groups a single file can be shared with100Direct sharing on one file, separate from drive membership.
Upload and copy per user per day750 GBWorth planning a bulk migration around rather than discovering mid-move.

Google's published shared drive limits, checked September 2026. The item cap is widely repeated elsewhere as 400,000 and the nesting limit as 20 — neither matches what Google publishes, which is why they are worth checking at the source rather than from a summary.

Shared drives — common questions

What is the difference between My Drive and a shared drive?

Ownership. A file in My Drive belongs to the individual whose account it sits in, and leaves with them when that account is closed unless somebody transferred it first. A file in a shared drive belongs to the organisation: members come and go, and the files stay exactly where they are. That is the whole argument, and it is why anything the business would miss belongs in a shared drive rather than in somebody's personal space.

Which role should most of our staff have?

Contributor, in most organisations. According to Google's published matrix a Contributor can view, comment, edit, create and add files, add people to specific files, and restore from the trash within 30 days — but cannot move files around the drive and cannot put them in the trash. That is the right amount of power for somebody doing the work, and markedly less than Manager, which people hand out by reflex because it sounds like the one that lets you get things done.

Who can actually delete things?

Managers and Content managers can move files and folders to the trash. Only a Manager can permanently delete items from the trash, and only a Manager can move files out to a different shared drive. Contributors can restore from the trash but cannot put anything there in the first place. This is the single most useful thing to understand before assigning roles, because it determines how much damage an ordinary mistake can do — and most accidental data loss is an ordinary mistake by somebody with more access than their job needed.

How many shared drives should we create?

Enough that membership genuinely differs between them, and no more. The test is simple: if two proposed drives would have the same members, they should be folders in one drive. If a single drive would force you to manage permissions folder by folder, it should be more than one. Most small businesses land somewhere between five and fifteen, organised around functions that outlive individuals — finance, sales, operations, HR — rather than around people or around projects that will end.

Should we add people individually or through groups?

Through groups, almost always. Adding the accounts@ group rather than five named people means a joiner or a leaver is one change in one place, instead of a search across every drive in the organisation hoping you have found them all. It is a ten-minute decision at setup that removes a recurring risk, and the risk it removes — somebody retaining access after they leave — is the one that actually matters.

Are there limits we should know about?

A few, and two are widely misquoted. Google states a maximum of 500,000 items per shared drive, counting files, folders, shortcuts and anything in the trash — not the 400,000 figure repeated in a lot of third-party write-ups. Folders can nest up to 100 levels, not the 20 some sources claim. Membership is capped at 600 groups and individuals combined, of which at most 100 can be groups, with 50,000 total individuals including those reached via groups. There is also a 750 GB per user per day upload and copy limit, which is worth planning a bulk migration around rather than meeting halfway through one. Checked against Google's published limits in September 2026.

Can we restrict a single folder inside a shared drive?

Only up to a point, and it is worth understanding the limitation before you design around it. Access is granted at the level of the drive, and while individual files can have people added or removed, the shared drive is the unit that membership is really built on. If a folder genuinely needs a different audience from the rest of the drive, that is a strong signal it should be a separate shared drive. Fighting this with folder-level exceptions produces exactly the permissions tangle that shared drives were introduced to replace.

What happens to a shared drive when a project ends?

Whatever you decided in advance, which is usually nothing — which is why organisations end up with sixty drives and no idea which are live. The workable habit is to decide the ending when you create it: either the drive is permanent because it maps to a function, or it is temporary and somebody is named as responsible for archiving it. A drive nobody can confidently delete is not a filing system, it is a sediment layer.

Check who can delete what

If your drives were set up in a hurry, the likeliest finding is that too many people are Managers and nobody noticed. It takes an hour to establish, and it is the cheapest risk you will remove this year.

  • Who currently holds Manager, and whether that was deliberate

  • Membership through groups rather than named individuals

  • Drives named for functions that outlive the people in them

  • A decided ending for drives that map to projects

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